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CUSTOMER SUPPORT

Why ESC Spectrum?

We provide robust support and services to ensure the protection of your CEM system. Customers have 24/7 access to our Customer Support team as well as a Knowledge Base with over 1,000 articles, a library of resources including videos, webinars, and presentations, and focused training classes on regulations and other relevant industry topics.

Our best-in-class ESC Spectrum Support team is a highly experienced group, with over 150 years of combined experience in the air emissions compliance industry and our products. The team resolves 90% of cases in less than 24 hours and receives 5-star reviews from customers.

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KNOWLEDGE BASE

Visit Our Customer Community for best practices, tips and tricks and user guides

From The Source Blog

Guide to Part 75 Audit Preparation

Guide to Part 75 Audit Preparation

Get ready for your Part 75 audits with ESC Spectrum’s useful guide and checklists for each part of the air emissions compliance process. This 40-page guide covers every part of the air emissions monitoring process, from QA/QC plans to DAS software to ECMPS and much more.

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FlexReports 1.2 Released

New Release: FleXReports™ Version 1.2 Now Available

FleXReports gives StackVision Data Acquisition System (DAS) users the power to develop fleetwide reports that aggregate data, then customize the format with Excel. Enhancements in Version 1.2 make it easier for users to configure, filter, and view data that FleXReports has retrieved from StackVision.

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