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Customer Community

The ESC Spectrum Customer Community is your source for creating and checking on Customer Support cases, accessing software downloads, user guides, knowledge base articles, and more.

 

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Excellent work!

Daniel Fefer

Contractor, Exelon

Michael is always very professional and knowledgeable.
I am always confident things will be resolved quickly with him.

Dave Patterson

Consulting Engineer (Air Quality Group), Ameren

ESC Spectrum has provided excellent engineering and procurement support.

Juan Cantu

Analyzer Specialist, ENglobal

Alex was very helpful in resolving the issues that I brought to him.

Kevin Bugay

Process Engineer, Cardinal Corporation

Even though we are only data logger users, the support staff has always been extremely nice,
very timely and completely knowledgeable on the topic at hand.

John Markely

Sr. Environmental Engineer, Kyger Creek

Very helpful, understood my issue and found the fix I needed.

Dane Ruberg

Instrument Technician, Xcel Energy

Scott is fantastic, very knowledgeable and very helpful!
Always know I am going to get the help I need when he answers the phone.

Celena Arreola

Environmental Engineer, El Paso Electric

Outstanding customer service!!!

Rick Gregory

IT Specialist/Network Admin, Calumet Specialty Partners

The customer service provided was quick and the agent sent additional information.

Ann Woods

Environmental Scientist, Agua Fria Generating Station

Excellent work!

Daniel Fefer

Contractor, Exelon

Michael is always very professional and knowledgeable.
I am always confident things will be resolved quickly with him.

Dave Patterson

Consulting Engineer (Air Quality Group), Ameren

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From The Source Blog

Benefits of Upgrading Your Data Acquisition System (DAS)

In today’s regulatory landscape, ensuring air emissions compliance is crucial. A reliable and robust Data Acquisition System (DAS) plays a pivotal role a Continuous Emissions Monitoring Systems (CEMS). Upgrading your DAS offers numerous benefits, read more to explore the advantages of upgrading and what you can expect from the DAS changeout process.

Read More »