Customer Community
The ESC Spectrum Customer Community is your source for creating and checking on Customer Support cases, accessing software downloads, user guides, knowledge base articles, and more.
Need access to the Customer Community or Help Desk? Contact Support to create an account or reset your password.
For assistance navigating the Customer Community, view our helpful Tutorial Videos for guidance.
Michael is always very professional and knowledgeable.
I am always confident things will be resolved quickly with him.
Dave Patterson
Consulting Engineer (Air Quality Group), Ameren
ESC Spectrum has provided excellent engineering and procurement support.
Juan Cantu
Analyzer Specialist, ENglobal
Alex was very helpful in resolving the issues that I brought to him.
Kevin Bugay
Process Engineer, Cardinal Corporation
Even though we are only data logger users, the support staff has always been extremely nice,
very timely and completely knowledgeable on the topic at hand.
John Markely
Sr. Environmental Engineer, Kyger Creek
Very helpful, understood my issue and found the fix I needed.
Dane Ruberg
Instrument Technician, Xcel Energy
Scott is fantastic, very knowledgeable and very helpful!
Always know I am going to get the help I need when he answers the phone.
Celena Arreola
Environmental Engineer, El Paso Electric
Outstanding customer service!!!
Rick Gregory
IT Specialist/Network Admin, Calumet Specialty Partners
The customer service provided was quick and the agent sent additional information.
Ann Woods
Environmental Scientist, Agua Fria Generating Station
Excellent work!
Daniel Fefer
Contractor, Exelon
From The Source Blog
EPA “Good Neighbor” Plan – The Saga Continues
Learn about the latest updates to the EPA’s Good Neighbor Plan, including a proposed supplement that would cover 5 states.
2023 Regulatory Snapshot: Key Changes Unveiled
Dive into the 2023 key regulatory updates for ECMPS 2.0, MATS Residual Risk and Technology Review, Low Mass Emissions (LME), and more. Stay ahead of the curve as we guide you through each topic and equip you with the tools to navigate 2024.
Understanding New In-Situ Optical Monitoring Technology – What is it and is it Right for Your Facility?
Read about recent advancements, particularly demonstrated by EPRI on gas turbine combined cycle and coal stacks, that have sparked a growing interest in the integration of in-situ optical monitors in a CEM framework.